Send photos for a faster lighting first answer

The quickest first answer usually starts with your postcode and 2–4 clear photos, not a long message.

Serving Brent, wider NW London, and selected West London postcodes. The quickest first check is your postcode plus 2–4 clear photos.

A close photo of the fitting, a wider room view and a shot of the switch or dimmer usually show whether the job looks like a straightforward swap, a compatibility issue, or something that needs a different next step.

The useful photo set

  • One clear close photo of the fitting, pendant, downlight, switch or dimmer.
  • One wider room photo showing access, ceiling height or layout if that matters.
  • One photo or link for any new fitting, lamp, dimmer or driver already bought.
  • Photos from the outside are enough; do not remove fittings or open switches.

What can change the scope

  • Include the fitting, the switch or dimmer, and a wider room view if you can.
  • Downlights, bathroom fittings, awkward access and dimmer symptoms often need a little more detail.
Official sources and further guidance

Need a quicker answer on your lighting job?

Send your postcode, 2–4 clear photos, and any product link or model number you already have.