Questions about quotes, pricing and next steps

Most jobs start with the normal £100 first visit. A £50 call-out is a narrow Brent/core-area exception only for very local, simple, low-risk work that already looks clear from the photos. Follow-on small-job time stays at £50 per hour once the next step is clear. Larger multi-step work is quoted in writing once the scope is clear, and wider-area visits are confirmed from the postcode before booking.

Send your postcode, a short description, 2–4 clear photos, and how you want the reply. If you have already bought products, include model names, links or a photo of the label so compatibility can be checked early. WhatsApp is usually quickest when photos matter.

Yes. Small jobs are a core part of the service, especially in lived-in homes where a few tidy fixes, replacements, smart-control adjustments or handover notes make day-to-day use easier.

If the existing wiring, access or wider scope changes the best option, that is explained before work carries on. The aim is to restate clearly whether the better next step is fault finding first, a written quote, or work that needs registered electricians, notification or certification instead of letting the job drift.

David handles first checks, direct small-job work, automation design and practical implementation installations that stay in scope. If the real scope becomes notifiable or otherwise needs registered electricians, notification or certification, that is explained before booking, including who handles that attendance or paperwork.

I’m not personally registered with a competent person scheme, so I do not self-certify notifiable domestic work. Where certification is required, registered electricians working with me handle that part, and I explain who does what and what paperwork belongs to the job before you commit.

Most small jobs, automation design and practical implementation installations are handled by David where the scope stays suitable. If the work needs registered electricians to attend or certify part of the job, that is discussed before booking so you know who is doing what before you commit.

Only when needed to deliver your quote or job - for example, if registered electricians are quoting, attending or certifying work that needs them. Enquiry details may come through phone, text, WhatsApp, email or the site form, but only the minimum needed details are shared and your information is never sold. See the privacy notice for the full details.

Yes. Some smart-home work is mainly about making everyday use easier rather than adding more features. Better lighting, clearer heating control, doorbells, alerts or shared access can reduce extra steps and make the home easier to live with.

That’s the aim. I keep device names clear, avoid over-complicated routines, and hand everything over in plain English. Where possible, I prefer setups that still leave normal manual control available as well, so the home does not depend on remembering a complicated app sequence.

Yes. If you already know which parts of the daily routine feel awkward, send that with your enquiry and I can scope around it clearly. I keep the discussion practical: what needs to be easier, who needs to use it, and what should still work manually.

No. Start with what feels awkward now and what you want to make easier. If you have already bought products, send the model names, product links, photos and any app or hub details you know so I can sense-check compatibility and the best option.

See the areas covered page for current coverage and postcode guidance. If you are unsure, send the postcode first and I’ll confirm fit.

Standard hours are Mon–Sat 08:00–18:00. Out-of-hours emergency call-outs may be available - call or text first to check.

Sometimes. Out-of-hours emergency visits depend on availability. Call or text first with your postcode and what is happening, and I’ll confirm the safest next step.

Just send your postcode, a short description and a few photos. I’ll point you to the clearest next step, whether that is a small job handled by David, smart-home setup, fault finding first, direct automation design / implementation, a written quote, or work that needs registered electricians, notification or certification.