Serving NW London Mon–Sat 08:00–18:00

020 3422 1659
Choose a starting point

Pick the closest fit. We will confirm the right next step before anything is booked.

Projects

Larger projects Refurbishments and coordinated multi-stage work.

Smart homes

Smart-home planning Start here if you know the device or room you want sorted. Automation Start here for routines, or to get compatibility checked. Smart energy planning Start here for heating, efficiency and future-ready planning. Smart heating controls Compatibility, setup, schedules and handover. Lighting and controls Fittings, zones, sensors and practical control.

Small work

Small electrical jobs Lights, switches, sockets and grouped repairs. Fault finding and repairs Tripping circuits, dead points and unclear faults. EICR and consumer units Inspection, reporting and upgrade questions.
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Call-first help for urgent electrical symptoms

Heat, burning, sparks, repeat trips or sudden power loss? Call first. We confirm availability and price before any visit.

For heat, burning smells, sparks, repeat trips or sudden power loss in an NW London home. Call first before any visit.

Call 020 3422 1659 Fastest if the issue feels urgent WhatsApp safe photos Only if it is safe to send them

Call first • Attendance not guaranteed • Price confirmed before a visit

Scorched double socket with heat damage around one switch on a painted wall.
Reference image — visible heat damage around a double socket.

What to do now

Put safety first, then call

Do not inspect, open or photograph anything that puts you near heat, smoke, sparks or exposed wiring.

  1. Stop using anything that is hot, sparking, smoking or smelling of burning.
  2. If it is safe, switch off the affected circuit. If a breaker trips again straight away, stop resetting it.
  3. For partial power loss, note what still works. For whole-property loss, check whether nearby homes appear affected.
  4. Call with only the details you can gather safely. Photos are optional and must be taken from a safe position.
  5. If there is active smoke, fire or immediate danger, get clear and contact the emergency services first.

Before you book essentials

Insurance certificate Qualifications / City & Guilds verification Pricing and booking Areas covered Photos

Urgent symptoms

Choose the symptom, not a diagnosis

A call separates an urgent first check from stable fault finding, a contained repair or a supply-side issue. We do not diagnose the cause from a message or photo.

Breaker trips and will not stay on

Stop resetting it. Note the affected circuit, what was in use and what still works.

A stable follow-on may use electrical fault finding ; wider board work is considered only if checks support it.

Heat, sparks or a burning smell

Stop using the point and keep clear. Do not remove a faceplate or approach visible damage for a photo.

Read the hot socket guide . Planned accessory work belongs on sockets and switches only after the urgent symptom is resolved.

Sudden loss to one room or circuit

Leave the affected circuit off where it is safe to do so. Note which lights, sockets or appliances have stopped.

The follow-on may be fault finding or a contained electrical repair .

Whole property off

Call first and say whether the consumer unit has tripped, whether anything remains on and whether neighbours still have power.

Call now . Do not use the routine enquiry form for an unsafe loss of power.

NW10, NW2, NW6 and NW8 are priority districts for applicable work, subject to an address, scope, access and availability check. Check areas covered .

What happens next

Call first. Check the fault before parts.

The first aim is a safe, appropriate next step—not a remote diagnosis or a promise that the issue can be repaired on one visit.

  1. Confirm the immediate risk

    We check the symptom, what is switched off, what remains usable and whether a supply-side check may be needed.

  2. Agree the right first visit

    Where attendance is available, we confirm the call-out basis and that on-site assessment time is charged separately.

  3. Explain the checked next step

    For work that needs electrical inspection, testing, certification or notification, we arrange the appropriate registered professional and confirm responsibilities before work starts.

Emergency pricing

Call-out and on-site labour are separate

The starting price depends on when attendance is requested. We confirm availability, price and the safe next step before any visit.

Standard-hours call-out

£110 Monday to Saturday, 08:00–18:00

This is the call-out fee only. It includes no on-site time and does not guarantee attendance.

£150 out of hours

Call-out fee only, subject to availability. No on-site time is included.

£65/hour labour

On-site assessment and labour are additional, charged in 30-minute units of £32.50.

First 30 minutes

Starting totals are £142.50 in standard hours or £182.50 out of hours.

First hour

Starting totals are £175 in standard hours or £215 out of hours.

Confirmed before attendance: availability, the call-out basis, the expected arrival window, the price and the safest next step. These are starting totals, not unconditional quotations. See pricing and booking .

Two common calls

How the symptom shapes the next step

These examples show the first checks without promising a diagnosis, attendance or repair outcome.

Repeat trip

Breaker trips as soon as it is reset

Do now
Stop resetting it and leave the affected circuit off where safe.
Tell us
What was in use, which circuit trips and what remains working.
First check
Testing starts with the symptom and narrows the likely area before parts are considered.
Possible next step
Contained fault finding, a repair, board-related work or a different supply-side check.

Heat or burning

Socket or switch is hot, marked or smells wrong

Do now
Stop using it, keep clear and switch off the circuit only if that is safe.
Tell us
Where the point is and what you noticed. A safe exterior photo is optional.
First check
The accessory, local connections and visible damage are checked before wider assumptions.
Possible next step
Making safe, a contained repair or a wider check where the evidence supports it.

Current public feedback

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Public review source

Open the Google profile to read the latest published feedback.

See fuller reviews on the Google profile .

Questions before calling

Emergency electrical FAQs

Do you offer out-of-hours emergency call-outs?

Emergency call-outs are subject to availability and are not guaranteed. Call first so we can check whether we can attend. If attendance is available, the call-out fee is from £110 during standard hours, Monday to Saturday 08:00–18:00, or from £150 out of hours. This covers urgent dispatch, travel and attendance only. On-site assessment and work are then charged at £65 an hour in 30-minute blocks of £32.50. The first 30 minutes on site therefore starts from £142.50 during standard hours or £182.50 out of hours. A full on-site hour starts from £175 or £215 respectively. We confirm availability, an estimated arrival window, the safest next step and the price before agreeing a visit.

What should I send if the power is out or the fuse box keeps tripping?

Send your NW London postcode and a short description. If it is safe, say what still works and whether nearby homes appear affected. Photos are optional; never approach heat, damage or exposed wiring to take one.

Should I keep resetting a breaker that trips again straight away?

No. If it trips again immediately, stop resetting it and leave the affected circuit off where it is safe to do so until it has been checked.

What if the fault turns into consumer unit or other notifiable work?

We explain the checked next step, the scope and who is responsible before wider work starts. No certification, notification or repair outcome is assumed from the first call.

Can I still message if I cannot talk right now?

Yes. Use the urgent WhatsApp option for a short, safe description. Photos are optional. Keep clear of anything hot, sparking, damaged or exposed.