Sometimes the hardware is there but the install or app setup was never properly completed.
Written and checked by Willesden Smart Homes. Last reviewed August 2026.
We serve homes across NW London after checking the postcode and the job. See the Areas page .
This is for homes where the thermostat hardware is already on the wall, but the setup still feels unfinished. Maybe the app is half working, maybe the receiver lights make no sense, maybe the schedule was never set, or maybe nobody is sure which account owns the system. The first check is to see what still works locally and what was left incomplete.
Send photos of the thermostat, receiver or current controls, your postcode, and any app error screen or account clue that helps. Tell me what still works and what was never properly finished.
