Confirm the likely scope before booking

A useful first check identifies whether the right next step is a focused visit, fault finding, a written quotation or registered electrical delivery.

Written and checked by Willesden Smart Homes. Last reviewed August 2026.

We serve homes across NW London after checking the postcode and the job. See the Areas page .

We review what you want changed or repaired, where it is, what still works, access, product information and any safe optional photo. The first enquiry helps choose the right next step; it does not create a booking by itself.

How the next step is chosen

  • A focused visit may suit a clear, contained repair or replacement at an existing point.
  • Fault finding suits a symptom whose cause or affected circuit is not yet clear.
  • Several points, undecided products or broader work may be clearer as a written quotation.
  • Inspection, testing, certification or notification requirements are identified before responsibilities are agreed.

What is confirmed before booking

  • The proposed starting task, likely visit type and information still needed.
  • Product supply, access, exclusions and any separate quoted stage.
  • Larger projects use written quotations.
  • For work that needs electrical inspection, testing, certification or notification, we arrange the appropriate registered professional and confirm responsibilities before work starts.

Not sure which type of visit fits?

Send the useful basics and we will explain the likely next step before anything is booked.