We serve homes across NW London after checking the postcode and the job.
See the Areas page
.
A residual current device (RCD) may protect a group of circuits. An RCBO combines that protection with a
circuit breaker for one circuit. The label does not diagnose the fault; useful clues include what was in
use, what lost power, the weather and whether the trip repeats.
If the breaker will not stay on, there is heat, a burning smell or visible damage, stop resetting it and
use the emergency electrician page.
A safe one-reset check
Only try this if the consumer unit is dry, closed, undamaged and easy to reach. With dry hands, unplug
the plug-in items that lost power; do not open or disconnect fixed equipment.
Reset the tripped device once. If it stays on, reconnect only dry, visibly undamaged items one at a
time. Leave the item that causes another trip unplugged.
If the device will not reset with plug-in items removed, trips again without a clear appliance cause,
or there is heat, damage or a burning smell, stop and call an electrician. Never bypass the device or
keep forcing it back on.
Rain and outdoor equipment
Do not touch wet plugs or connectors, and do not stand in water. If you can reach a separate, safe and
dry supply point, switch off and unplug there. Otherwise leave the equipment alone and call.
Keep the wet item disconnected; do not switch it on to dry it. Replace it or have it professionally
checked before using it again.
If the RCD still will not reset after the outdoor item is disconnected, call an electrician.
Stop using the point and call first for heat, scorch marks, a burning smell, smoke, sparking,
crackling, exposed parts, water at electrical equipment, or a breaker or RCD that will not reset. Keep
covers on and do not keep trying it.
