Scope and photos

Your postcode, clear board photos with the cover closed, and a short note on the reason for the enquiry are usually enough for a sensible first check.

Best first check: send your postcode, consumer-unit photos with the cover closed, any tripping or heat symptoms, and why the board is under review.

This is the first filter for consumer-unit replacement planning. It helps work out whether replacement looks likely, whether a wider scope review comes first, and what extra detail would make the next step clearer.

What to send first

  • Your postcode.
  • A clear photo of the consumer unit with the cover closed.
  • A wider photo of the board area if that is easy to include.
  • A short note on tripping, heat, damage, age or why the board is under review.
  • Any report or comment that already flagged the board.

What can change the scope

  • The final scope still depends on what is confirmed on site.
  • Hidden damage, poor previous work, overheating, access issues or wider installation problems can change the scope.
  • If the scope changes, that should be explained before anything moves beyond the original plan.
Official sources and further guidance

Need a quick first answer on a consumer unit?

Send your postcode, clear board photos with the cover closed, and a short note on tripping, heat or why the board is under review.