When a socket, switch or fused spur fails

Dead socket, failed switch, hot faceplate or faulty fused spur? This is often a local repair, but signs of heat or damage should not be ignored.

Written and checked by Willesden Smart Homes. Last reviewed August 2026.

We serve homes across NW London after checking the postcode and the job. See the Areas page .

What this usually means

A failed accessory usually means one local point on an existing circuit has worn out, loosened, overheated or been damaged behind the plate. That often keeps the job in tidy small-repair territory rather than a whole-house problem, but the right first check still depends on what is found when the point is opened and tested.

Typical solutions

  • Check whether the fault is the accessory itself, the connections behind it, or loss of supply from elsewhere on the circuit.
  • Replace the failed socket, switch, fused spur, pull cord or similar accessory where the local wiring and location are suitable.
  • Test the repaired point and explain clearly whether it stays a local fix or points to wider fault finding.

Basic information

  • If the faceplate is hot, blackened, cracked, buzzing, loose or smells burnt, stop using it until it has been checked.
  • One failed point is often local. Repeated tripping, more than one dead point, or signs of damage nearby can mean the issue is wider than the accessory itself.
Official sources and further guidance

Need a failed point checked?

Describe the point, the symptom and any heat, smell, noise, damage or tripping first.